Legal

Refund & Return Policy

Last updated: January 2025 · myprofileblog.com

We offer a 30-day money-back guarantee on all subscription plans. If you are not satisfied, contact us within 30 days of your first payment for a full refund — no questions asked.

1. Subscription Plans

myprofileblog.com offers monthly subscription plans for personal profile page hosting. All plans are billed on a recurring monthly basis via PayHere and PayPal payment gateways.

2. 30-Day Money-Back Guarantee

If you are not completely satisfied with your myprofileblog.com subscription, you may request a full refund within 30 days of your initial payment. This applies to all paid subscription plans.

To request a refund, email us at billing@myprofileblog.com with your account email address and the reason for your request. We will process your refund within 5 business days.

3. Cancellations

You may cancel your subscription at any time from your account dashboard under Settings → Billing → Cancel Subscription. Cancellation takes effect at the end of your current billing period. You will not be charged for the following month.

After cancellation, your profile page will remain live until the end of the paid period, after which it will be deactivated. Your data is retained for 30 days, during which you may reactivate your account.

4. Refunds After 30 Days

After the initial 30-day period, subscription payments are non-refundable as the hosting service has been actively provided. However, we review exceptional circumstances on a case-by-case basis. If you believe you have been charged in error, please contact us.

5. Free Trial

The 3-Day Test Drive plan is completely free and requires no payment. No refund is applicable as no charge is made. At the end of the trial period, you may choose to upgrade to a paid plan or your account will be deactivated automatically.

6. Disputed or Unauthorised Charges

If you believe you have been charged without authorisation, please contact us immediately at billing@myprofileblog.com before initiating a chargeback with your bank. We will investigate and resolve the issue promptly.

7. Service Interruption

In the unlikely event that myprofileblog.com is unable to provide the agreed service due to technical issues or service discontinuation, affected users will be offered a pro-rated refund for any unused service period.

8. How Refunds Are Issued

Refunds are returned to the original payment method used at the time of purchase (PayHere or PayPal). Processing time is 5–10 business days depending on your payment provider.

Questions about a charge?

Email us and we will respond within 48 hours.

billing@myprofileblog.com

hello@myprofileblog.com